The first company to focus exclusively on technical support and hosting for organizations using Zimbra, 01.com is a premier Zimbra Partner and RIM Blackberry Alliance Member selling personalized licensing, hosting and support options for organizations with a hand-full of people to tens-of-thousands.  Not only technical support, we use best practices we have developed over more than 3 years supporting Zimbra services to improve email and teamwork for well over 1000 organizations.  [More about us]  We sell two primary services, completely outsourced and partially outsourced:

1. Zimbra Hosting: a turn-key solution for instant access to the top-tier Network Professional Edition features and an experienced 24x7 support team (aka: cloud hosting, software as a service, SaaS, ASP, or shared hosting), and
   
2. Zimbra Managed Services: ala carte licensing, professional services, hosting or maintenance/monitoring agreements for enterprises to help run Zimbra themselves.
   

This table contrasts these primary 01.com services.  Also see: What does 01.com sell?

Services Comparison Table	Zimbra Hosting "Cloud" for Business (Off-site, with us)	Zimbra Managed Professional Services (On-site, with you or us)
First 30 days	Free-of-charge with no-obligation trial.	Qualify for 60 day free dedicated hosting trial.
Terms	Month-to-month or annual	1, 2 or 3 year
Hardware (server(s))	Included. HP blade servers.	We specify/approve.  You provide.
Zimbra Licensing	Included.  Network Professional Edition.	Included.  May choose Zimbra product edition.
Bring your own domain(s):
Number of internet domains supported:	Unlimited, free.	Unlimited, free.
Partner program available:	Referral program.	Reseller program.
Server Control Panel:	Domain admin.  Single domain, with unlimited, free domain aliases. Cross-domain coming.	Server admin.  Cross-domain administration, unlimited free domains and domain aliases.
Privilege levels available:	User, domain admin.	User, domain admin, server admin.
Command Line Access:	N/a.
Enterprise infrastructure, SLA & agreements:	Infrastructure FAQ. Published SLA. Standard Agreement.	Custom SLA and MSA.
Typically serves this range of mailboxes:	1 to 500	25 to 250,000
Migration support:	Included.	Optional.
Minimum number of mailboxes:	1	25
Minimum annual starting price:	$49.99	$875
Typical price for 1 mailbox:	$49.99/year	N/a
Typical price for 10 mailboxes:	$499.90/year	N/a
Typical price for 25 mailboxes:	$1,249.75/year	$5,575/year
Typical price for 100 mailboxes:	$4,999/year	$8,175/year
Typical price for 250 mailboxes:	$12,497.50/year	$16,000/year
Zimbra Mobile (ActiveSync):	Included with annual terms.	Optional. Included in the above typical examples.
Blackberry BES Support:	Optional. $99.99/Blackberry/year	BES server with 40 users: $7,800/year including licensing
Legal Compliance (Discovery):	Optional.  $18/mailbox/year.	Optional.  Starts at $600/year for 25 mailboxes.
24x7 Help Desk Location:	USA - Chicago	USA - Chicago
Hosting Location Options:	USA - Chicago. Europe - Amsterdam.	Host at your data center(s), or ours!
Internet Hosting:	Included.	Optional in the case of Dedicated/VM servers.
24/7 Help Desk (client) Support:	Included.	Help Desk Plans. Start at $1200/year.
Systems Administration, monitoring, maintenance & performing upgrades:	Included.	Server Care Plans.  Start at $4,000/year.
Security Options:	Somewhat flexible.  Secure. 256-bit SSL available on all services.	Completely flexible.  IE: can require SSL, custom firewalls, etc.
Backup frequency and roll-back/undelete:	Nightly.  48 days of roll-back/undeletes.	You define & have full access to your backups.
Minimum Time to Setup:	5 minutes.  Automated.	5 days.  Manual.
Use my own URLs:	Must use mail.01.com, smtp.01.com, etc.	May use your own, custom URLs.
Scripting/programming:	Limited.  We only support mature zimlets and well-tested code.	Unlimited.  Use at your own discretion/risk.
Advanced, Personal Anti-Spam/Anti-Virus	Included.  Per mailbox and per domain control.	Built-into Zimbra.  Or use a third-party system.
Upgrading, Scheduled maintenance:	Decided by 01.com based on its community.	Decided by you based on your convenience.
Integration with other systems:	Secure authentication & supported zimlets.	Very flexible.
Theme customization & logo branding:	Somewhat flexible.	Very flexible.
Custumizable settings and features:	Somewhat flexible.	Very flexible.
Agreements:	Published online.	Private, enterprise options for projects.
Maximum attachment/upload size:	50MB	You decide.
End-user Training:	Free illustrated knowledge base, & coming soon... videos & webinars.  Optional custom training.	Optional custom web-based, off-prem or on-premise training for end-users, help desks or systems administrators.
Default Email retention policy:	Trash & Junk: 30 days. All other: unlimited. Customized by request.	You decide.
Payment types accepted:	Credit card & e-check.	Net-30, credit card, e-check, EFT & check.