Want to know how we're different?  Let's start with support.  Chat with us now at help@01.com, it looks like an email address, but it's an AIM/iChat screen name our support team monitors.

We have more than 4 years experience developing unique and uniquely affordable Zimbra-based groupware solutions for customers worldwide.  Not only for small businesses with only a few users, but also for enterprises with hundreds, thousands, and even more mailboxes.

• Reliability:  Our up-time is available for your review on our public systems status page, reported by a third-party monitoring solution, and backed by a 99.9% service level agreement (SLA).  We also have published pre-upgrade testing procedures designed to improve our reliability and performance.
  
• Affordability:  Commonly as little as 75% less than competing groupware solutions, you only pay for what you need.  More features for less money, without sacrificing support.  First 30 days free of charge and obligation, no activation fees, and only $49.99/mailbox/year, includes ActiveSync (Zimbra Mobile), a pooled average of 2GB/mailbox, with additional quota-based storage only $1/GB/month.
  
• Authorized: Access to all of the software available from one of the most trusted sourced for Zimbra, iPhone and Blackberry hosting. A Zimbra Gold Partner host & integrator, we only use the top-of-the-line licensed Zimbra Network Professional Edition in our shared environment. We are also a Blackberry Alliance Program member, and member of the Apple Consultants Network.
  
• Support: Free support based in the U.S.A., not only Windows techs, but also Apple/Mac certified professionals.  With senior members training other help desks to support Zimbra, our team members average more than 2 years of experience supporting Zimbra.  And not only do we support mobile devices, but also about half of us use iPhones, in addition to our Blackberry devices.  Not only are we available 24x7 for emergencies, we try to be available for your questions almost all hours, 7 days a week.  Test us out!  Put our AIM chat on your buddy list before you get started with us: help@01.com
  
• Convenience: automatic, secure sign up, activation, secure LDAP, and complete, illustrated documentation
• Autonomy: Instantly add/delete mailboxes as needed, 24x7.  Change your white/black lists for your entire internet domain, or on a per mailbox basis.  Add a free distribution list, or mailbox alias.  Alter quotas for each mailbox from a few MB to 20 GB or more.  Stick with the default quota-based storage for the best value, or elect usage-based storage for easier management.  Self-service, unique reporting options deliver details about all of your mailboxes, especially convenient for organizations with hundreds of mailboxes to manage.
  
• Flexibility: Month-to-month or discounted annual prepaid terms, no cancellation penalties, automated billing just for the services you add.  Choose our default quota-based pricing, or opt for unlimited, usage-based pricing for your storage.  Start with shared hosting, migrate to dedicated server.
  
• Performance: Monitored, load-balanced HP blade servers, HP fibre-channel storage infrastructure in multi-homed data centers in U.S. and Europe
  
• Security: 256-bit public SSL encryption for HTTP, IMAP, POP, SMTP and LDAP.  Our network and operational processes are periodically audited by world-renown security professionals.
  
• Scalability: add as many mailboxes as you require, when you need them, at the size you want them to be.  Think you may outgrow our shared hosting environment for some reason?  Stay in our Zimbra cloud for 6 paid months, and we'll cover the cost of your migration to a dedicated or dedicated server.
  
• Experience: more than 4 years in business dedicated to supporting Zimbra, more than a thousand active client organizations, tens of thousands of mailboxes managed.  Experience migrating thousands of users from most platforms, including for example Exchange, iMail, GroupWise, Lotus Notes, Postfix, Sendmail, Dovecot and Apple Mail Server.  Experience in most industries, including for example SMB, financial, distribution, manufacturing, health care, advertising, marketing, legal, technology, public, local and state government, higher education and not-for-profit.
  
• Dedication: we use the tools we support, and 01.com focuses exclusively on supporting the Zimbra platform
• Innovation:  With our own advanced anti-spam and anti-virus servers, Blackberry sync servers & secure LDAP, we have highly optimized Zimbra for you.  For some examples, we have extended Zimbra with an advanced anti-virus and spam engine, and provide a login widget you can easily customize to login to our servers from your own website.  Our unique, advanced reporting enables larger organizations to more easily manage their mailboxes.  And if you choose our monthly terms, we also charge less for mailboxes you assign the "closed" status to.
• Leadership: First partner to dedicate itself to Zimbra.  First to automate sign-up and billing with the Network Professional Edition.  First Premier Zimbra Partner to be a Blackberry Alliance Program member.  Largest host of the Network Professional Edition in the world.  First to deploy enterprise solutions in a number of industries...
  
• Expertise: we've developed custom programs to improve the efficiencies and reduce the costs of migrations, recovery and support for you.
  

Many features are available only through 01.com, from major ones like instant activation, special reporting options and secure LDAP access for your mail clients through smaller, still significant ones, like a reduced rate for accounts you identify as "closed."