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What's the difference between Google Apps and 01.com Zimbra hosting services?
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Last Updated
27th 2009f July, 2009
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Note that we are not only an alternative, but also you may use 01.com Zimbra hosting with Google Apps.

In addition to our delivering support to all of your team members with mailboxes, not only a few of your technical people, some common reasons organizations choose Zimbra over Google Apps include:

  1. 48 days of un-delete/roll-back/restore for each mailbox
  2. Free/busy time scheduling instead of calendar overlays
  3. Microsoft Outlook 2003/2007 sync (mail, calendars, contacts, tasks, photos, identities)
  4. Native Mac mail, ical and addressbook sync (mail, calendars, contacts, photos!)
  5. Thunderbird Mac/Win/Linux mail, contacts, calendar sync
  6. Mobile device over-the-air (OTA) native sync, including native Blackberry (BES), iPhone (ActiveSync and CalDav for version 3.x), Windows Mobile and Palm devices
  7. Zimbra Desktop looks the same as the web interface, and provides off-line access to all of your Zimbra info, even shared information, for Windows, Mac and Linux

The following feature comparison is based on research as of January, 2009. We welcome your comments and suggestions to improve this table. Please note that we have listed current features, so this table will change as new features are released. Also note that this is not a strategic comparison. Would you like references of enterprises, including educational institutions that have chosen Zimbra over Google Apps? Please contact us. 

Want some specific examples of these differences?  See our blog:

Features 01.com Business Zimbra Hosting Google Apps
Recurring Fees $49.99/user/year or $4.99/user/mo
 $50/user/year for Premier
Maximum Number of Mailboxes Unlimited. Unlimited.
Bring Your Own Domain Names (yourcompany.com)
Domain Admin / User Provisioning & Management
Maximum quota (GB/mailbox) Unlimited (extra fees)
 25 for Premier
Maximum attachment message size (MB) 50 20
Data Portability (move you data to another solution) Open-standards based. Limited. Proprietary.
Secure LDAP Information Lookup (Mail.app, Outlook, etc.)
24/7 live support for Mac and Windows users Included for every mailbox. Premier: only admins.
Mail folder sharing Limited.
Secure chat (beta) Included.
Off-line access client (ie: Zimbra Desktop)
CalDav, WebDav (CardDav coming!) compliant
File sharing (including drag and drop!)
Task list sharing
Branding - Custom Logo Limited.
Wiki / Document Sharing
Calendar sharing & delegation
Contact sharing & delegation
Global Address List (GAL/LDAP) -
Company Address Book		 Included. Desktop & web. Included. (Web-only)
Free/busy checking for group calendaring Included. Included. (overlays only)
Resources (IE: conference rooms, projectors) Premier Edition.
LDAP - Open/Active Directory Integration Built-in, optional. API's available.
Instant, Self-Activation/Cancellation (Activation only)
Advanced, Personal Anti-Spam/Anti-Virus Included. Or use your own. Included.
Desktop Sync Support for calendars & contacts (Outlook, Mail, iCal, AddressBook, Thunderbird) Mac, Linux & Windows.
Blackberry OTA sync (email, calendar, contacts) Optional. BES.
 Web browser only.
iPhone Support Optional w/monthly or free with annual Limited.
Windows Mobile & Palm sync (email, calendar, contacts) Optional w/monthly or free with annual
 Web browser only.
Web 2.0 Mash-up framework (Zimlets) Included. Limited.
Web Identities (Personas)
Send "from" another email address
 Included. ( Sync to Outlook) Included. (web-only)
Terms Monthly. Cancel anytime.  Or Annual!
 Annual. 60 days notice.
Service Level Agreement (SLA) 99.9% 99.9% for Premier
External POP/IMAP - Email account centralization POP only.
Distribution Lists (mailing lists) Unlimited & free. Unlimited & free.
Aliases Unlimited & free. Unlimited & free.
Optional "free" version with Ads and no 24/7 support.
Software as a Service (SaaS)
May be redeployed in-house, on your own servers.
Mining user data and other info (see privacy).
Keyboard/navigation short-cuts
Published Road Map [see the map]
Restore deleted messages (rollback/undelete) 48 days!
Legal Compliance (Archiving & Discovery) Optional. Built in!
Satisfaction Guarantee 100% None.
Public Systems Status Page
 Visit it!
Visitor Comments
  1. Comment #1 (Posted by Chenthil )
    I firmly believe that yahoo will deliver a KNOCK OUT punch to MS$ in the mail server market . As small company , we are really happy with the open source zimbra version .... If yahoo extends the amount of support to zimbra and some marketing Gimmicks as Microsoft often does ...... We can definitely say good bye for MS$
  2. Comment #2 (Posted by Anonymous)
    Google Apps does allow IMAP service (with SSL even) so this breakdown needs to be updates.
  3. Comment #3 (Posted by FAQ Admin )
    I don't think we mention IMAP in this comparison, just LDAP. In any event, both solutions support IMAPs, 01.com at 256-bit. Oh, I see, where we say "external email support"... that's for external checking. Does Google Apps now allow you to check external addresses using IMAP? Or do you mean that Google Apps allows you to check its mailbox with IMAPs? I think the latter, unless you respond again. We appreciate non-anonymous responses, btw, and we often will not publish anonymous ones.
  4. Comment #4 (Posted by amarantcreative )
    Thanks for this breakdown! Zimbra really can't be beat. From exchange, to google apps, there really isn't anything that comes close to the flexibility of integration that Zimbra has. Zimbra just works, and thats how things like this should be! PS> 01.com rocks by the way... you guys really offer the best deal for zimbra on the web... It would be cool if you had a whitelabel reseller program...
  5. Comment #5 (Posted by FAQ Admin )
    Thanks for the kind words! We're working on the white-label reseller program...
  6. Comment #6 (Posted by Adam Roe )
    It says "CardDAV coming soon"... How soon is soon?
  7. Comment #7 (Posted by Jay Cihla )
    Adam, We are looking forward to CardDAV support with the release of Zimbra 6, or soon after. See this enhancement request for status updates on CardDAV support: http://bugzilla.zimbra.com/show_bug.cgi?id=22008 Also see Zimbra 6's product page at: http://pm.zimbra.com/pm_release.php?rel=6.0
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