Yes! We have created illustrated documentation not only for our Zimbra services, and the unique settings 01.com uses, but also for our other services, such as our anti-virus and anti-spam solution. This documentation is designed to be easily digestible, printable, and if at all possible, fun. This way, along with our instant activation, you can be up and running independently, as though you had your own Zimbra installation, with our customized documentation, far faster than if you were tasked with providing the hardware, software, licensing, hosting, power, and expertise yourself.

E-mail clients for which we have illustrated instructions include Outlook, Mail.app, Entourage, Thunderbird and Eudora. We include DNS configuration instructions for common hosting providers such as GoDaddy.com, NetworkSolutions.com, ENOM, and others. We even provide e-mail templates for your own communications to your team members, to give you ideas as to what you might say to them, and when, to prepare them for switching to 01.com, and help them use our service. Of course, we also have 24/7 live support available by phone, chat and our enterprise help desk, just in case you need not only answer, but also a friendly, experienced voice to help you change how your email is hosted, and improve your ability to collaborate efficiently. After all, while it's routine for us, we know nothing's easy unless you've done it a hundred times before!

Note that we also provide custom documentation services to enterprises, help them learn how to support Zimbra organizationally. This includes developing interactive knowledge bases that suggest answers, and helpful movies.