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| Do you provide Zimbra training for end-users or help desk teams? |
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Last Updated
13th 2008f July, 2008
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Affirmative!
Training from 01.com comes from our senior help desk members themselves.
So not only are you getting an experienced Zimbra trainer, but also someone who day-to-day, helps more than a thousand organizations to support Zimbra.
We have sent team members to train at large educational institutions that have adopted Zimbra, such as University of Wisconsin, and smaller private schools, like the Colburn School in California. We have trained teams in state and local government, including a division of the state government of Massachusettes, and a local district in Illinois. We have trained many technology firms of many sizes, mostly located in Silicon Valley. We have trained advertising firms in Chicago and New Jersey... our experience is diverse, spans across most industries and types of organizations, public and private, commercial and not-for-profit.
For end-users, the scope of our training commonly focuses on helping to identify and promote groupware best practices within organizations, as well as helping to demonstrate how tasks are accomplished in Zimbra versus "the old way." In addition to a customized lesson plan for classroom experiences, we also deliver one-on-ones for VIPs, mobile device training, and additional feet on the ground during deployments when available tech support is needed most.
For help desk teams, we customize lessons and spend more time in Q&A's, discussing the most typical issues end-users may have, trouble-shooting methodology with Zimbra, and giving hands-on examples of various configuration options.
Please contact us for more information about customized training for your organization.
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