"01.com has the most innovative, customer-friendly pricing model I've ever seen.  You keep looking for the catch.  Month-to-month or annual prepaid terms, no setup fees, no cancellation fees, first 30 days free no obligation, and live chat & phone support most hours of the day is just the start.  With free, practically unlimited mailbox space with annual term accounts, they provide complete access to Zimbra's Network Edition feature set, and now support iPhone & native Blackberry with BES.  With monthly terms, delete accounts and the price drops next month... give 1 mailbox less space, your price drops next month... at $1/GB for quota-based storage, it's less than storing data at my office... and often safer!"

– Mike DiMichele, Owner SaveMyButt.com, Expert Windows Help for Novices

Zimbra Cloud Hosting Pricing Calculator

1. Your Own Domain

Zimbra Cloud Hosting. Use your domain: yourname@yourcompany.com. Annual term pricing is $49.99/mailbox with 25GB of usage-based storage per mailbox (pooled), ActiveSync licensing, and month-to-month term pricing is $6.99 including 1GB of quota-based storage (you may adjust quotas on-the-fly through the self-service control panel). 

01.com Zimbra Cloud Hosting not only gives you the ability to brand your state-of-theart webmail with your own domain, but also your own logo, and delivers access to the secure web administrator that allows you to add more mailboxes, and change their passwords and quotas, on the fly, any time, independently, as though you are running your own server.  But without the hassle.

We provide a free 30-day, no obligation trial, and terms are either annual or month-to-month thereafter.  The calculator provides 01.com Zimbra Cloud Hosting pricing.  Note that domains are supported free-of-charge, see our zimbra domain name FAQ. Click on the Cloud Hosting Pricing Calculator to calculate your service price.

01.com Zimbra Cloud Hosting includes our industry-leading, trained live tech support, SLA, for technical administrators, aka points of contact (poc), who have mailboxes hosted with 01.com.  See our FAQ's for a more in-depth comparison.

Upon sign-up, to validate your credit card payment information,  you will be charged $1.00 (US) and refunded that same $1.00 (US) immediately, and this first transaction will not show up on your credit card statement. Note that activation fees for month-to-month terms are only charged after the first 30 days of your free trial, and only if you decide to keep our service.

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2. About the Pricing Calculator

The 01.com Business Zimbra Hosting Pricing Calculator was created by 01.com to help customers and prospective customers determine the price of service for the 01.com shared hosting environment. The 01.com shared hosting environment is a turn-key Zimbra hosting solution for anyone from an individual to organizations from 1 to 500 team members. The first 30 days are free. What about after that?

The calculator helps you figure that out! It accepts your input and calculates the annual or monthly fees for the services you decide to use, starting with:  total number of Mailboxes, total amount of space (aka GB or gigabytes), total number of ActiveSync devices (aka Zimbra Mobile, providing iPhone, Windows Mobile or Palm over-the-air syncing for calendar and contacts), total number of Blackberries you'd like to sync, and the total number of mailboxes for which you'd like to license Legal Compliance (aka Zimbra Archiving and Discovery). For month-to-month terms, the calculator automatically applies discounts based on the volume of each service you buy.

The calculator also helps you obtain accurate pricing, and will reset itself, or request you input numbers, or make assumptions about what you want based on your input, and what combinations of system resources it's possible to order. For example, you can't have more Blackberry and Windows Mobile licenses than you have mailboxes! Also, there are certain minimums and maximums the calculator is programmed to maintain. If you need more or less of any system resource than can be calculated, or if you need a formal quote, proposal or response to an RFI, please contact us directly. If you don't have Flash loaded in your browser, and don't want to load it, you can refer to our pricing below instead.

Why do we need the calculator? Because at 01.com we offer an innovative system that enables you, the customer, to configure your own Zimbra server without arbitrary limitations. Need another mailbox, or another 20? Add them yourself -- if you have annual terms, you will be charged only the prorated amount for your services until your current term's end; if you have month-to-month terms, your price will rise accordingly the next month.  Have month-to-month terms and want to save money? -- Delete some mailboxes yourself and the next month your price drops accordingly.  You also have the option available for "unlimited" storage on any mailbox, which enables usage-based pricing.  Although you can perform all this and more on your own through the domain admin, this doesn't mean you're on your own!

While you are welcome to configure services yourself, we are available to assist you as you need it.  Our system automatically analyzes your configuration monthly, and if it determines a payment may be due it sends you a report a week prior to the end of the month, when another analysis is performed, and you're charged for your current configuration. Such a flexible system means you may need to test different configurations to meet your budget, and tweak your configuration accordingly, so we built the Pricing Calculator and Advanced Reporting to help you independently understand what the financial consequences will be of adding, changing and deleting services.

If you have configured new mailboxes or used more storage than you had paid for, you will receive a courtesy report on the 21st of the month. After your first 30 days, if you have a balance due to adding new mailboxes or features, you will also receive a billing report on the 28th of the month, be invoiced by email, and on or about the second of the new month you will automatically be charged for service.

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3. 01.com cloud hosting reporting and billing overview

1. Day 21 - Courtesy Report sent via email
2. Day 28 - Billing Report sent via email
3. Last day of each month - Invoice sent via email
4. First days of new month - auto-charge credit card, or e-check

If you select prepaid annual terms, after your first free 30 days you will be billed at the beginning of the month for the next year of service.  If you select month-to-month terms, then on your first charge, you will see a pro-rated charge for the time between 30 days after your sign-up and the month of your first billing analysis. And you will see a charge for the next month of service.

A note on when to add services: Immediately after the 28th is a good time to add services. That gives you about 30 days free to use the services before they get picked up by our system and added to your charges, along with any new setup fees for those services. If you have month-to-month terms and delete services that have activation fees, such as mailboxes, in one month, and add them again in a later month, you will be charged setup fees again; there is not a fee to delete services such as mailboxes, you'll simply be charged less upon your next analysis, in the next month.

After the first 30 day, no obligation trial, month-to-month terms still provide the option to cancel your services at any time, not costing you more than what you paid for a single month of service.

Other services such as and not limited to professional services, dedicated servers and remote systems administration, support and maintenance plans are also extra, as you may order them.

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4. Total Mailboxes

This is your primary service variable, it's how many mailboxes and resources you reserve for your organization's use.

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5. Total Space (GB)

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6. ActiveSync (Zimbra Mobile)

Free for 01.com Cloud Hosting customers with annual and month-to-month terms, licensed for each mailbox to which you'd like to synchronize an iPhone, Windows Mobile or Palm smart phone over-the-air (OTA), including mail, calendar and contacts.

You may not have more Zimbra Mobile licenses than you have mailboxes! If you add more Blackberries and ActiveSync licenses together than you have mailboxes, the business hosting calculator will prioritize your Blackberry order, and subtract enough ActiveSync licenses to leave no more combined than your total number of mailboxes.

Please note while ActiveSync is enabled for all new mailboxes, if you initially ordered service prior to August 2010 with month-to-month terms, you may have to request Zimbra Mobile through our Help Desk for your mailboxes.

It is assumed that all iPhones, Windows Mobile and Palm devices have unlimited data calling plans.

Email.  You can always use a smart phone like a Treo or Windows Mobile devices to POP your email free-of-charge. ActiveSync enables additional sync options.

iPhones. You can always use an iPhone's built-in safari web browser to get your mail, contacts and calendars free-of-charge using iZimbra, our Zimbra servers' built-in web site for iPhones. Free, you can also use the iPhone's built-in Mail.app mail client to sync your email over-the-air with IMAP securely to the 01.com Zimbra servers. ActiveSync, which requires v.2 or later enabled iPhones, provides additional, automated, over-the-air sync (OTA, or "push" mail) to the iPhone's native iCal and AddressBook.

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7. Blackberry Syncing

While you may POP/IMAP from your Blackberry free-of-charge, like every Blackberry Alliance Member, 01.com charges extra fees for each Blackberry you would like to synchronize with your mailboxes.

Our native Blackberry BES solution available.  Please note at this time, you must request Blackberry sync through our Help Desk for each device you'd like it enabled. It is assumed that all Blackberries have unlimited data calling plans.

With annual terms, the standard pricing is a flat, $99.99/year fee per blackberry, and with month-to-month terms it's $9.99/month/blackberry.

Please note you don't need Blackberry Syncing for iPhones or other devices, however, you do need Zimbra Mobile (aka "Active Sync") to use the native Blackberry BES sync service.

Need help figuring out what to do with your Blackberry plans?  Call our sales team 9-5 CST/CDT (GMT -5/-6), Monday through Friday, at 866-777-0101 x2.

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8. Legal Compliance (Zimbra Archiving and Discovery)

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9. Monthly Total

With month-to-month terms, after your first 30-days of service, the Monthly Total is the price you pay each month  for your services (mailboxes, total space, etc). as of the 28th of each month.

With annual terms, the Monthly Total is your Annual Total divided by 12 for comparison sake.

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10. Annual Total

After your first 30-days of service, the prepaid annual price for your services (mailboxes, total space, etc). as of the 28th of the month. When you add services in any given month, the following month you will be charged prorated for those services through the end of your annual term. For example, if you add a mailbox after six months, the following month you will be billed for 6 months of one 12 month mailbox, or $24.99.

With annual terms, the Monthly Total is your Annual Total divided by 12 for comparison sake.

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11. Activation Fees

Waived for our customers.

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12. Pricing - the Prices w/o the Flash

For those of you who don't have flash loaded in their web browsers, and just want to see the pricing, here it is for our cloud hosting service.

These prices are included in the Cloud Hosting Calculator.  Please launch it, and mouse-over the various arrows that increment the service categories such as mailboxes, to find the matrix for each service category.  Both terms include ActiveSync/Zimbra Mobile.

• Annual Business Hosting starts at $49.99/year, and includes up to an average of 25GB storage/mailbox.
  
• Month-to-month Business Hosting starts at $6.99/month, and includes 1 GB to start, optionally you may add more yourself as needed.

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Cloud Business Hosting Discounts

Because of 01.com's social mission, organizations qualifying as not-for-profit (501c3), educational or governmental, and demonstrating need, may apply directly to 01.com for a not-for-profit discount. The only other discounts available for cloud hosting services are those based on volume purchases for month-to-month terms, as specified below and already in our pricing calculator.  Our Zimbra Cloud hosting service is designed for companies with as few as 1 employee, up to 500.  To support more users, or for a more custom solution, such as dedicated hosting, virtual hosting and remote maintenance, please contact us about our managed and professional services: presales (at) 01.com.

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