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undelete While it has an unlimited retention policy (we store your mail until you delete it), 01.com maintains 30 days of backups of your mailboxes in its cloud hosting environment, enabling us to restore any one of your mailboxes to any particular date and time since its last full backup. We do not charge for this process, at which time we typically restore your mailbox to a new name, such as yourname_restore@yourdomain.com, so you can retrieve your message(s), prior to deleting the restored mailbox. Full backups are performed over the weekends, incremental backups are performed nightly (CST). If you have your own Zimbra server, you may define the amount of time you wish to keep backups, and your retention policy, too.

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