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Description |
| Help Desk |
Among other features, the 01.com Help Desk delivers a web ticketing and issue tracking system that enables you to prioritize issues, and track responses over time. The record of tickets is not deleted, can be referred to during the life of service with 01.com. Other Help Desk features include: software downloads, RSS News, private Knowledge base, and initiate remote control screen sharing session for remote diagnostics and help. The 01.com Help Desk is available 24/7 via chat (AIM/iChat: help@01.com). |
| hostname |
The name preceding the internet domain name. For example, in zimbra.01.com, "zimbra" is the hostname, and "01.com" is the domain name.
Please see the glossary here for more information about "domain name". |
| HTTPS |
Hypertext Transfer Protocol over Secure Socket Layer. A method to encrypt communication , typically over the internet to secure transactions such as those containing passwords, usernames, and credit card numbers. 01.com uses public SSL certificates to provide credible, secure, 256-bit encryption for its customers. |
