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7. Zimbra & BES Managed Services
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Enterprise services for large organizations
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There were 12 articles found in this category:
 01.com Zimbra enterprise managed services requirements
Expertise: none required. We can provide end-to-end assistance, from presales to migration, through maintenance, and even including 24x7 help desk support for end-users, or tier 2 help desk support for your help desk. You choose just what you need. Licensing: We will license your organizati ...
- My company has its own Zimbra/BES server(s). Can you manage them for me?
Affirmative! 01.com is both an approved Zimbra Partner and RIM Blackberry Alliance Partner, and under our Managed Services we have a solution called 01.com ServerCare that delivers various options for secure remote server administration, maintenance, emergency response and monitoring. Our monito ...
- If I buy a Zimbra/BES license from 01.com, will you install Zimbra/BES for me free?
01.com will install Zimbra for you free-of-charge if you purchase a license for a minimum of 25 Network Professional Edition users from 01.com. We will also install BES for you free-of-charge if you purchase your Zimbra license from us, and purchase a minimum of a 20-user BES license. Server ...
- Do you provide Zimbra training for end-users or help desk teams?
Affirmative! Training from 01.com comes from our senior help desk members themselves. So not only are you getting an experienced Zimbra trainer, but also someone who day-to-day, helps more than a thousand organizations to support Zimbra. We have sent team members to train at large educational in ...
- Does Zimbra interoperate with other calendar and collaboration servers?
Affirmative. Zimbra uses a standards-based system. For example, email uses the IMAP standard, calendars use the .ICS and CalDav standards, and contacts support the vcard/vcf (including auto-adding to your contacts from attached vcards!) standards, as well as import/export via CSV (including con ...
- May I purchase just help desk services from 01.com?
Yes. "Help desk services" is unlimited, 24/7 access to our help desk, either for another help desk, or directly to Zimbra users, to help resolve client-side issues. In fact, a number of the computer consultants who recommend our service do just that, as do organizations in addition to private c ...
- Can I run my own Zimbra server instead of using your hosted solution?
You can run Zimbra yourself. In fact, we can sell you a license for Zimbra, and help you to install and support it. Buying the Zimbra license through 01.com costs you nothing extra, guaranteed. Quite the opposite, buying your license through 01.com may actually provide additional discounts, and ...
- Can you integrate Open Directory, Active Directory and LDAP with Zimbra?
Affirmative. We have broard experience in integrating Zimbra with directory services and other authentication services. Enterprise services: Not only does Zimbra itself integrate with LDAP for authentication, but also we have in-house expertise with custom scripting and programming to perform ...
- When do I need a dedicated server instead of Zimbra shared hosting with 01.com?
The 01.com shared hosting environment is capable of supporting the users of even the largest organizations, and comes with 24/7 support for all users, see movies about it here, so when would you consider a dedicated server instead? Common Reasons for a Dedicated Server Customization: you might ...
- May I migrate from shared Zimbra hosting to dedicated hosting, or remote maintenance?
Affirmative. Data portability is one of the great strengths of Zimbra. Not only is it straight forward to migrate into Zimbra from other mail servers, but also from Zimbra installation to Zimbra installation. Because 01.com is not only an authorized Zimbra hosting provider, but also an integrat ...
- I currently use SpamSoap, can I continue to use them, even if I use Zimbra?
Yes! On a dedicated server, or one in your data center or office managed remotely by 01.com ("Server Care"), we can turn-off Zimbra's built-in anti-spam and virus solution, or use it in conjunction, as you may decide. In the 01.com shared hosting environment, we can even turn-off our internal, ...
- Zimbra administration overview Webinar
Zimbra Administration Overview Anup Patwardhan, Senior Systems Architect, reviews Zimbra Administration features including migration tools, admin UI, and command line utilities.
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