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7. Zimbra & BES Managed Services
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Enterprise services for large organizations
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There were 13 articles found in this category:
 01.com Zimbra enterprise managed services requirements
Expertise: none required. We can provide end-to-end assistance, from presales to migration, through maintenance, and even including 24x7 help desk support for end-users, or tier 2 help desk support for your help desk. You choose just what you need. Licensing: We will license your organizati ...
- My company has its own Zimbra/BES server(s). Can you manage them for me?
Affirmative! 01.com is both an approved Zimbra Partner and RIM Blackberry Alliance Partner, and under our Managed Services we have a solution called 01.com ServerCare that delivers various options for secure remote server administration, maintenance, emergency response and monitoring. Our monito ...
- If I buy a Zimbra/BES license from 01.com, will you install Zimbra/BES for me free?
01.com will install Zimbra for you free-of-charge if you purchase a license for a minimum of 25 Network Professional Edition users from 01.com. We will also install BES for you free-of-charge if you purchase your Zimbra license from us, and purchase a minimum of a 20-user BES license. Server ...
- Do you provide Zimbra training for end-users or help desk teams?
Affirmative! Training from 01.com comes from our senior help desk members themselves. So not only are you getting an experienced Zimbra trainer, but also someone who day-to-day, helps more than a thousand organizations to support Zimbra. We have sent team members to train at large educational in ...
- Does Zimbra interoperate with other calendar and collaboration servers?
Affirmative. Zimbra uses a standards-based system. For example, email uses the IMAP standard, calendars use the .ICS and CalDav standards, and contacts support the vcard/vcf (including auto-adding to your contacts from attached vcards!) standards, as well as import/export via CSV (including con ...
- May I purchase just help desk services from 01.com?
Yes. "Help desk services" is unlimited, 24/7 access to our help desk, either for another help desk, or directly to Zimbra users, to help resolve client-side issues. In fact, a number of the computer consultants who recommend our service do just that, as do organizations in addition to private c ...
- Can I run my own Zimbra server instead of using your hosted solution?
You can run Zimbra yourself. In fact, we can sell you a Zimbra license, and help you to install, migrate to, and support the software if you like. Not only do we provide a turn-key hosted environment, we also help organizations around the world to maintain their own, separate Zimbra servers, s ...
- Can you integrate Open Directory, Active Directory and LDAP with Zimbra?
Affirmative. We have broad experience in integrating Zimbra with directory services and other authentication services. We answer this question below for both our turn-key Zimbra cloud solution, and for organizations with their own Zimbra servers. 01.com Zimbra Cloud/shared hosting: Your cl ...
- When do I need a dedicated server instead of Zimbra shared hosting with 01.com?
The 01.com shared/cloud hosting environment is capable of supporting the users of even the largest organizations, and comes with 24/7 support for all users, so when would you consider a dedicated server instead? Common Reasons for a Dedicated Server Customization: you might want to require SSL ...
- May I migrate from shared Zimbra hosting to dedicated hosting, or remote maintenance?
Affirmative. Data portability is one of the great strengths of Zimbra. Not only is it straight forward to migrate into Zimbra from other mail servers, but also from Zimbra installation to Zimbra installation. Because 01.com is not only an authorized Zimbra hosting provider, but also an integrat ...
- I currently use SpamSoap, can I continue to use them, even if I use Zimbra?
Yes! On a dedicated server, or one in your data center or office managed remotely by 01.com ("Server Care"), we can turn-off Zimbra's built-in anti-spam and virus solution, or use it in conjunction, as you may decide. In the 01.com shared hosting environment, we can even turn-off our internal, ...
- Zimbra advanced Administrator's control panel for dedicated servers video tour
Click on the image above for an interactive tour of the advanced, Zimbra admin graphical user interface (GUI). This advanced level of admin control panel is available to 01.com clients with their own servers, for example, in the following situations: Purchase turn-key, dedicated hosting on a ...
- Zimbra administration overview Webinar
Zimbra Administration Overview Anup Patwardhan, Senior Systems Architect, reviews Zimbra Administration features including migration tools, admin UI, and command line utilities.
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