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Welcome to our Public Zimbra FAQs. Use the search box below or choose a category to view listed articles, and suggest your own! We respond quickly.
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4. Competitive Research
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Why choose 01.com Zimbra/BES solutions?
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There were 19 articles found in this category:
 Do you have public testimonials for your Zimbra shared hosting/cloud services?
Yes! We have collected many of them on our blog under the category testimonial, please click below. 01.com's Zimbra Blog
- Is 01.com Zimbra hosting secure?
Yes! All of our servers that contain and pass private information are secured by various means, including 256-bit public (ssl) certificates. You'll notice the https and the lock in your web browser on our web sites, which means the sites are secure: Some examples of our sites that are secure i ...
- Which Zimbra version are you running?
As of November, 2009, we are running Zimbra Network Professional Edition version 5.0.19. In most cases 01.com tests both the release and its associated software such as Outlook and iSync connectors prior to installing the latest releases. This "sand-boxing" typically means 01.com is about 30 d ...
- What can you tell me about 01.com's data center and infrastructure?
Please note our service level agreement for cloud hosting: http://www.01.com/sla.html Also note that our dedicated and remote services are covered under a different, specialized Master Service Agreement (MSA) and incorporated service level agreement (SLA). Support 24x7 Emergency Response Hel ...
- What typically makes 01.com different from other Zimbra hosts?
Want to know how we're different? Let's start with support. Chat with us now at help@01.com, it looks like an email address, but it's an AIM/iChat screen name our support team monitors. We have more than 3 years experience developing unique and uniquely affordable Zimbra-based groupware solut ...
- What's the difference between Hosted Exchange vs. 01.com Zimbra 5 hosting services?
Also see our FAQ on migrating to Zimbra hosting from Exchange hosting. 10 common reasons organizations choose 01.com Zimbra hosting versus Exchange hosting include: 48 days of un-delete / rollback / restore for each mailbox Keep Outlook for those that want it, and gain many more new options K ...
- What's the difference between Google Apps and 01.com Zimbra hosting services?
Note that we are not only an alternative, but also you may use 01.com Zimbra hosting with Google Apps. In addition to our delivering support to all of your team members with mailboxes, not only a few of your technical people, some common reasons organizations choose Zimbra over Google Apps incl ...
- What are your pre-upgrade hosted Zimbra testing procedures?
It is our policy to upgrade Zimbra to the latest version promptly after testing. And what, exactly, is our testing procedure? Our testing revolves around our sandbox servers, a testbed simulating our Zimbra cloud environment, and involves much of our team. Upgrade the sandbox - Systems Admin ...
- What's the difference between Fusemail.com and 01.com Zimbra hosting services?
Some common reasons organizations choose 01.com Zimbra hosting over Fusemail.com include: 48 days of un-delete / roll-back / restore for each mailbox Free/busy time scheduling Native Blackberry sync (BES) Delegated sharing and syncing shared resources like calendars and contacts Native Mac ma ...
- Zimbra vs. Exchange Webinar
Zimbra Versus MS Exchange Viral Kadakia, Director of Product and Marketing, compares Zimbra to Microsoft Exchange. Customer case study: Food for the Hungry.
- Zimbra vs. Google Apps Webinar
Zimbra Versus Google Apps Viral Kadakia, Director of Product and Marketing, compares Zimbra to Google Apps in the Education space. Customer case study: Plymouth State University.
- Does Zimbra interoperate with other calendar and collaboration servers?
Affirmative. Zimbra uses a standards-based system. For example, email uses the IMAP standard, calendars use the .ICS and CalDav standards, and contacts support the vcard/vcf (including auto-adding to your contacts from attached vcards!) standards, as well as import/export via CSV (including con ...
- Can I use 01.com Zimbra hosting with Google Apps or Gmail?
Yes. This is a straight-forward process that you can setup independently, and our support team can assist you to setup. Among other reasons, some people want to be able to switch out of threaded conversations, which you can do simply in the Zimbra web interface, and many people want to be able ...
- What do you use for Spam and Virus filtering (AS/AV), and how well does it work?
The Zimbra Collaboration Suite comes out-of-the-box with antispam and antivirus software, specifically, Spam Assassin and ClamAV. In our shared hosting environment, 01.com has replaced Zimbra's built-in system, and is using dedicated, load-balanced versions of Defender MX and its extension Barr ...
- If I close or lock one of my mailboxes, will I still get charged for it?
Note: this applies to Business Hosting with Monthly (month-to-month) terms only. We know that sometimes you need to close mailboxes, and still want to retain the data within those mailboxes in a usable, accessible format, if needed. We try to make this easy and inexpensive for you, by reducing ...
- Can I archive or POP my Outlook mail instead of paying for storage at 01.com?
Yes. You may use POP and secure POP (POP over SSL) with 01.com, and maintain very small mailbox sizes, as little as 10MB, to reduce the fees associated with your hosting service. You may also use IMAP and secure IMAP (IMAP over SSL) with 01.com, and simply archive your mail from Outlook, or ano ...
- Does 01.com charge activation/setup fees?
We have no setup charges for our Zimbra shared/cloud hosting services when purchased with an annual term, nor for monthly terms. We also have no cancellation penalties beyond what you've paid for service to date. That means with monthly terms, if you decide to delete an account, or ten, you si ...
- Do you offer a free trial of your Zimbra cloud hosting service?
Yes! You may cancel yourself anytime in the first 30 days of service without any obligation to continue. In fact, with monthly terms, even after the first 30 days, there's no obligation to continue past the next month you've paid for, you may enter your Billing Manager yourself at any time and ...
- Do I have to order a minimum number of mailboxes for the 01.com Business Hosting package?
No! Well, yes: just 1. In fact, we support many customers that have only 1 mailbox. You'll need to have at least one mailbox for your domain administrator, to control your configuration and settings, and to receive mail. Remember also that mailbox aliases and distribution lists are unlimited an ...
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