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There were 9 articles found in this category:
  1. questionWhat is a Mailbox in the zMailCloud?
    A mailbox is an email address where one receives and through which one may send email. Mailboxes are stored on specialized computer systems called mailbox servers. Mailbox servers are part of the zMailCloud, formerly known as the 01.com Zimbra Cloud Hosting environment. The zMailCloud is gov ...

  2. questionDo you have public testimonials for your Zimbra shared hosting/cloud services?
    Yes! We have collected many of them on our blog under the category testimonial, please click below. 01.com's Zimbra Blog

  3. questionWhich Zimbra version is the zMailCloud running?
    As of October, 2011, we are running Zimbra Network Professional Edition version 7.1.3. In most cases we test both the release and its associated software such as Outlook and iSync connectors prior to installing the latest releases. This "sand-boxing" typically means 01.com is about 30 days beh ...

  4. questionWhat are your pre-upgrade hosted Zimbra testing procedures?
    It is our upgrade policy to upgrade Zimbra to the latest version promptly after testing. And what, exactly, is our testing procedure? Our testing revolves around our sandbox servers, a testbed simulating our Zimbra cloud environment, and involves much of our team. Upgrade the sandbox - Syste ...

  5. questionZimbra domain admin control panel video tour
    Here are links to video tours of the Zimbra domain admin control panel in the 01.com shared/cloud hosting environment: Basic tour of the 01.com domain admin Advanced tour of the 01.com domain admin How to delete a mailbox in the 01.com domain admin How to change a mailbox quota in the 01.com do ...

  6. questionWhere are your cloud hosting agreements?
    Our terms of service for our Zimbra cloud hosting environment are located: http://www.01.com/agreement.html Our service level agreement (SLA) for our Zimbra cloud hosting environment is located: http://www.01.com/sla.html Our company privacy policy is located: http://www.01.com/privacy.html Plea ...

  7. questionCan you explain the zMailCloud Hosting Report?
    To order a report, click on the image below to go to the Report Request Form. For an explanation of Reporting in general, please see our Public FAQ: What is a Mailbox? zMailCloud Hosting Report Explanation Title (Example.com). This is the name of your primary domain(s). To view a sample ...

  8. questionStandard maintenance window
    01.com has a standard maintenance period every Saturday morning from 12:01 am to 3:00 am CST/CDT. Services are usually available during this period. However, during the brief window of 1:00 am to 1:30 am CST/CDT, Zimbra services may be restarted to apply fixes or improvements to our Zimbra clou ...

  9. questionAbout the zMailCloud Systems Status page
    For communication and transparency zMailCloud provides third-party, public monitoring of its systems. If you're a zMailCloud customer experiencing a service performance issue, this is the first place you should check and wait for information and up-dates prior to contacting us directly. Every m ...


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